Privacy Policy

Lifewows (“us”, “we”, or “our”) operates the Lifewows online store selling outdoor goods including tents, inflatable pools, portable power stations and other outdoor equipment. This Privacy Policy informs you of our policies regarding the collection, use, storage and disclosure of personal information we receive from users who visit our website.

By accessing and using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal data that you voluntarily provide to us when placing orders, registering accounts or contacting customer support:

• Full name, shipping address, billing address
• Email address and contact phone number
• Order details, purchase history
• Payment information (we do not store full credit card data; payment processing is handled by secure third-party payment providers)

We also automatically collect non-personal information such as IP address, browser type, device information, website access time and browsing behavior via cookies and analytics tools.

2. How We Use Your Information

• Process orders, arrange delivery and send order updates
• Respond to customer inquiries, after-sales, return and refund requests
• Verify user identity and prevent fraudulent transactions
• Send service notifications (you may opt out of marketing emails anytime)
• Improve website functions, product selection and customer experience

3. Cookies

Our website uses cookies to enhance your browsing experience. You can adjust cookie settings through your web browser to refuse cookies. Please note that disabling some cookies may affect normal website functions such as checkout.

4. Sharing Your Personal Data

We will not sell, rent or trade your personal information to third parties for marketing purposes without your explicit consent. We may share necessary data only with trusted service providers to complete business operations:

• Shipping carriers to deliver purchased goods
• Secure payment processors to complete transactions
• Website hosting and analytics service providers

We may disclose information if required by United States federal or state law, court order or government regulation.

5. Data Security

We adopt standard industry security measures to protect your personal information against unauthorized access, loss, misuse or leakage. However, no internet transmission or electronic storage method can guarantee absolute security.

6. Your Rights

You have the right to request access, correction or deletion of your personal data stored by us. You can contact us via email to submit related requests.

7. Children’s Privacy

Our website is intended for general adult audiences. We do not knowingly collect personal information from anyone under 13 years old. If you believe we have collected data from a child, please contact us immediately.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. All revisions will be posted on this page with an updated date. Continued use of our website after changes means you accept the revised policy.